{"id":462,"date":"2019-12-24T12:01:49","date_gmt":"2019-12-24T11:01:49","guid":{"rendered":"http:\/\/www.biashpk.com\/candidates\/?p=462"},"modified":"2020-06-30T16:18:28","modified_gmt":"2020-06-30T14:18:28","slug":"help-desk-customer-care-operators","status":"publish","type":"post","link":"https:\/\/www.biashpk.com\/candidates\/en\/help-desk-customer-care-operators\/","title":{"rendered":"Help Desk Customer Care Operators [CLOSED]"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>BIA Advisory Services<\/strong> Shpk is seeking to hire <strong>Help Desk Customer Care Operators<\/strong> in\ntravel sector.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The foreseen tasks\ninclude but not limited the following activities<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>He\/she\nprovide assistance to clients through a dedicated system and respond to every\nclaim of clients;<\/li><li>The\nhelp desk operator helps, suggests, and assists the customers on choosing a\npersonalized travel package which the client has already booked;<\/li><li>Upon\nrequest he \/ she should provide detailed and accurate travel package\ninformation starting from airlines, hotels, resorts, rental cars, tour guides\netc.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Requirements<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Able\nto work independently and with minimal supervision and be able to handle and\nprioritize multiple tasks;<\/li><li>Able\nto solve problems independently, pay close attention to detail and work with\nconfidential information;<\/li><li>Customer\nService experience preferably in a customer service environment;<\/li><li>Customer\nfocus and adaptability to different personality types;<\/li><li>Ability\nto multi-task, set priorities and manage time effectively;<\/li><li>Excellent\ncomputer skills;<\/li><li>Oriented\ntowards meeting work deadlines and standards;<\/li><li>Able\nto work independently or in team;<\/li><li>Advanced\nknowledge of the Italian language and knowledge of a second language is an\nadvantage; <\/li><li>Availability\nto work 40 hours per week on rotary work from 09:00 \u2013 22:00 Monday \/ Sunday,\nwith flexible shifts.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The\ncompany offers a stimulating job and an excellent work environment located in\nthe center of Tirana, the opportunity to learn from an international experience\ncompany, competitive remuneration, all in line with the law in force. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Interested\ncandidates are invited to send their curriculum to the following e-mail\naddress: <a href=\"mailto:info@biashpk.com\">info@biashpk.com<\/a> or fill the online application in <a href=\"http:\/\/www.biashpk.com\/candidates\/en\/upload-your-cv\/\">http:\/\/www.biashpk.com\/candidates\/en\/upload-your-cv\/<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Only the\ncandidates who meets requirements will be contacted!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BIA Advisory Services Shpk is seeking to hire Help Desk Customer Care Operators in travel sector. The foreseen tasks include but not limited the following activities: He\/she provide assistance to clients through a dedicated system and respond to every claim of clients; The help desk operator helps, suggests, and assists the customers on choosing a &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.biashpk.com\/candidates\/en\/help-desk-customer-care-operators\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Help Desk Customer Care Operators [CLOSED]&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[15,48],"tags":[],"class_list":["post-462","post","type-post","status-publish","format-standard","hentry","category-job-offers","category-other"],"_links":{"self":[{"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/posts\/462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/comments?post=462"}],"version-history":[{"count":2,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/posts\/462\/revisions"}],"predecessor-version":[{"id":521,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/posts\/462\/revisions\/521"}],"wp:attachment":[{"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/media?parent=462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/categories?post=462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.biashpk.com\/candidates\/wp-json\/wp\/v2\/tags?post=462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}