TRAVEL HELP DESK [CLOSED]

TRAVEL HELP DESK

The foreseen tasks include the following activities:

• Manage the switchboard and sort incoming calls
• Transfer calls to the appropriate person or department
• Forward voice messages and report other communications within the organization
• Update the company directory and phone book
• Collaborate with front office staff and perform other generic administrative tasks

The skills that a switchboard operator must possess are:

• Management capacity of the switchboard
• Expertise in telephone communication
• Ability to speak clearly and concisely
• Listening skills, interpersonal and mediation skills
• Ability in customer service
• Ability to use the main IT tools
• Organizational skills and problem solving
• Excellent knowledge of Italian and English
• Ability to work without supervision
• Availability to work 40 hours per week on rotary work from 07-22 Monday / Sunday.

The company offers a stimulating job, an excellent work environment located in the center of Tirana, the opportunity to learn from an international experience / company, competitive remuneration, all in line with the law in force. NOT a call center!

Interested candidates are invited to send their curriculum immediately to the following e-mail address: info@biashpk.com.

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